RPDiveBetaRPDive is in open beta. It works, we add to it every few days, and some things are still rough. Tell us what you find.
Explore

Refund & Cancellation Policy

Effective: October 11, 2026

In short

You can cancel a subscription at any time. You can ask for the unspent part of a purchase back within 14 days of paying for it. Credits you have already spent are never refunded.

Who this applies to

Purchases on rpdive.com, paid through Stripe. Purchases are not available on rpdive.red for now. The seller is Performance IZIBIZI, Inc., 651 North Broad Street, Suite 206, Middletown, DE 19709, USA. These rules are part of our Terms of Service.

What you can buy

  • Credit packs, bought once.
  • The Starter plan, billed monthly. It gives you credits every month.

SUBSCRIPTIONS RENEW AUTOMATICALLY AT THE END OF EACH PERIOD AT THE PLAN’S REGULAR PRICE UNTIL YOU CANCEL.

How to cancel a subscription

  • In your wallet, choose Manage billing. It opens Stripe’s billing portal, where you can cancel.
  • Or write to [email protected] from the email on your account, and we cancel it for you.

Cancelling stops future charges. Your plan and its monthly credits continue until the end of the period you have paid for. Cancelling does not refund anything by itself.

Refunds

Within 14 days of a payment, you can ask for a refund of the unspent part of that purchase. Credits you have already spent are never refunded.

To ask, write to [email protected] from the email on your account and say which payment it is. We process refunds by hand and aim to do it within 5 business days. The money goes back to the original payment method.

Renewal payments

The same rule applies to each renewal payment: within 14 days of that payment, the unspent part is refundable on request. Otherwise a renewal payment is not refundable, except where the law requires it. To avoid a renewal, cancel before it.

Mistakes and shutdown

  • A charge made by mistake, such as a double charge, a charge after you cancelled, or a wrong amount, is refunded whenever you tell us, regardless of the 14 days.
  • If RPDive stops entirely, we cancel all renewals and refund the unused part of the subscription period you are in.
  • If we end your account without a reason under the Terms, we refund the unused part of the current paid period. We do not, when an account is ended for breaking the Terms.

Chargebacks

If something is wrong with a charge, please email us first, so we can fix it quickly. Nothing in this policy limits the refund or cancellation rights that the law where you live gives you.

Changes to this policy

We may change this policy. If a change is material, we will tell you by email before it takes effect. A change never removes a refund that is already owed to you.

Contact

Performance IZIBIZI, Inc., 651 North Broad Street, Suite 206, Middletown, DE 19709, USA. [email protected]